Welcome to Golden Horse, the leading supplier of 2-wheel and 3-wheel electric vehicles. Before utilizing our website or proceeding with any purchases, please carefully review the following terms and conditions. Accessing or using our website signifies your acknowledgment, understanding, and agreement to adhere to these terms. If you have any concerns or disagree with any portion of these terms, we encourage you to contact us before using our website.

1. Intellectual Property

The content of the GoldenHorse website, including, but not limited to, text, graphics, logos, images, and software, is owned by GoldenHorse and protected under intellectual property laws. The use, reproduction, distribution, or modification of any content without GoldenHorse’s prior written permission is strictly prohibited.

2. Product Information

We strive to provide up-to-date and accurate information about our 2-wheel and 3-wheel electric vehicles. However, we cannot guarantee that all the information is complete, accurate, or reliable. Please note that the actual colors, specifications, and features of the vehicles may vary slightly from what is displayed on our website.

3. Pricing and Payment

All prices listed on the GoldenHorse website are presented in the specified currency and may change without prior notice. We diligently work to ensure that all pricing information is accurate, but please understand that occasional errors can happen. In the rare case that a pricing mistake is identified, we hold the authority to either cancel or decline any orders that were made at the incorrect price.

For your convenience, we offer a variety of payment options, including credit/debit cards and various online payment platforms. When you submit your payment information, you are granting us permission to process the charge for your purchase in the specified amount. Please be aware that all transactions must pass through a verification process by the payment provider. GoldenHorse maintains the right to cancel or refuse orders should there be any suspicion of fraudulent activities.

4. Shipping and Delivery

We provide transportation services for our electric vehicles to specific locations. Availability, costs, and estimated delivery times will be provided during the checkout process. Please note that delivery times are estimates and may vary due to external factors beyond our control.

Once your order is shipped, we will provide you with a tracking number (if available) to monitor the progress of your delivery. It is your responsibility to ensure that the delivery address provided is accurate and complete. We are not responsible for any delays or losses caused by incorrect or incomplete shipping information.

5. Returns and Refunds

Your satisfaction with GoldenHorse products is our priority. If you are not entirely pleased with your purchase, contact our customer support within 7 days of receipt to arrange a return or exchange. Note that specific conditions and limitations may apply. For further details, please consult our return and refund policy.

6. Limitation of Liability

GoldenHorse is not responsible for any type of damage, whether direct, indirect, incidental, special, or consequential, that may arise from using our website, or from buying and using our electric vehicles. This includes, but is not limited to, damages for loss of profits, loss of data, or other intangible losses.

7. Applicable Law

These terms and conditions shall be governed by and construed in accordance with the laws of Ghana. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ghana.

Thank you for choosing Golden Horse as your trusted supplier of 2-wheel and 3-wheel electric vehicles. If you have any questions or concerns regarding our terms and conditions, please contact our customer support for assistance.