Discover Our Services
Tailored Electric Mobility Solutions Just a Click Away!
Welcome to Golden Horse – Revolutionizing Mobility with a Personal Touch
At Golden Horse, we’re not just about electric vehicles; we’re about delivering personalized solutions that fit your lifestyle and business needs. From cutting-edge personal transportation to customized commercial vehicles, we provide a range of services tailored to your unique requirements.
Our Key Services Include:
Customization Services : We believe every customer deserves a vehicle that reflects their unique taste, lifestyle and needs. Our customization services are designed to provide flexible, innovative and high-quality personalization options for all our electric vehicles.
Warranty and After-sales Services : Our comprehensive warranty and responsive after-sales support ensure that your investment in our vehicles is secure and long-lasting.
Financing Options : With flexible payment solutions, including online transactions and deposit options, owning a Golden Horse vehicle has never been easier.
Experience the future of electric mobility with Golden Horse – where innovation, efficiency, and customer satisfaction drive everything we do.
Customer Services
At Golden Horse Electric Vehicle Company, our customers are at the heart of everything we do. We are committed to providing excellent service, support, and satisfaction throughout your ownership experience.
1. Product Information and Consultation
We provide detailed information and expert advice to help customers choose the right electric vehicle for their needs, whether for personal use, delivery, or business purposes.
2. Test Ride and Demonstration
Customers can enjoy a free test ride to experience the comfort, speed, and performance of our electric vehicles before making a purchase.
3. After-Sales Support
Our after-sales team ensures that every customer receives reliable maintenance, servicing, and spare parts when needed. We offer regular checkups and technical assistance to keep your vehicle in top condition.
4. Warranty Services
All Golden Horse electric vehicles come with a standard warranty covering key components such as the motor, battery, and controller. We ensure quick and fair warranty claims.
5. Repair and Maintenance
We provide on-site and workshop repair services, battery replacement, and performance upgrades. Our trained technicians handle all service needs professionally and promptly.
6. Customer Care and Feedback
Our customer care team is available to answer questions, provide support, and receive feedback. We value your opinions and use them to improve our products and services.
7. Spare Parts and Accessories
We supply genuine spare parts and accessories to enhance vehicle performance and ensure long-term durability.
8. Delivery and Pickup Services
For convenience, we offer delivery of new vehicles and pickup for servicing within selected locations.
9. Payment and Financing Assistance
Flexible payment plans, instalment options, and work-and-pay arrangements are available to make owning a Golden Horse electric vehicle easy and affordable.
10. Training and Safety Education
We provide safety and usage training for riders, ensuring they operate their electric vehicles confidently and responsibly.
Become an Agent
Interested in joining the Golden Horse network? We’re expanding our reach and looking for passionate agents and resellers who believe in sustainable mobility and customer-first service.
As an agent, you’ll enjoy:
Competitive margins and flexible pricing models
Access to exclusive product lines and custom configurations
Marketing support and training resources
A trusted brand with growing demand across urban and industrial sectors
Let’s drive into the future—your way, and with us. To become an agent, contact our team or visit our office to get started.
